Privacy Policy


Who we are:

Company name: Una Chadwick | Counselling Practice

Una Chadwick | Counselling Practice operates:
https://uccp.co.uk and https://uccp.uk

You can contact us via email at: UCCPractice@Protonmail.com

We are registered with the UK Information Commissioner’s Office (ICO) 

Personal data, information and use:

Your privacy is critically important to us. While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to your name, address & telephone number.

We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our Services better.

We do not usually record or process any data from members of the public who ring us with general enquiries. If a query does require us to take personal data we will explain this at the time. We do not record phone calls. We retain emailed queries from the general public for a maximum of one year. 

Sharing your information

We will not share your information with any third parties unless:

  • you have consented to this (for example by providing information to us after we’ve told you that we will supply the information to a third party)
  • it is required for a legitimate business purpose
  • it is as part of our duty to protect a child, a vulnerable adult, yourself or the public
  • for the prevention and detection of a crime or the assessment of any tax or duty
  • we are required to do so by any court or law or any relevant regulatory authority
  • to protect the rights, property or safety of Una Chadwick Counselling Practice or any third parties (for example for the purposes of fraud protection)
  • we transfer our rights and duties to provide products and services to another organisation

Communications

We may use your Personal Information to contact you with promotional materials.

This Privacy Policy applies to information that we collect about you when you use:

  • Our website
  • Our mobile applications (including the WordPress mobile app for Android and iOS);

Please note that this Privacy Policy does not apply to any other services you may interact with accessible via this site, like LinkedIn, that have a separate privacy policy.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site.

This Log Data may include information such as your computer’s Internet Protocol, address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt into saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018), you have rights as a data subject which you can exercise in relation to the information we hold about you. You can read more about these rights on the ICO’s website.

Access to your information

We try to be as open as we can in terms of giving people access to their personal information. You can find out if we hold any personal information about you by making a ‘subject access request’ under GDPR. If we do hold information about you, we will:

  • give you a description of it
  • tell you why we are holding it
  • tell you who it could be disclosed to
  • let you have a copy of the information in an intelligible form

If you agree, we’ll try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

Please be aware that we may withhold information from you or provide you with redacted documents in line with exemptions in appropriate legislation.

Records of treatment

If you have received therapy and require access to information about your treatment or the treatment someone else has received, you will need to contact the appropriate therapist directly.

Correcting mistakes

You can ask us to correct any mistakes in any factual information we hold about you, such as your address, date of birth, contact details etc.

Erasure

The GDPR also gives you the right to have the data we hold about you deleted in some circumstances. This is called the ‘right to erasure’ or the ‘right to be forgotten’. The right applies in the following circumstances:

  • We no longer need your data
  • You originally provided consent and have now withdrawn consent
  • You have objected to the use of your data and your interests outweigh ours
  • We have collected your data unlawfully
  • We have a legal obligation to erase your data

Making a request

If you would like to exercise your above rights, please contact our Data Protection Lead at UCCPractice@Protonmail.com with details of your request.